Thank you to everyone that joined us on the Spring Roadshow!
This spring, we visited cities across New Zealand so we could catch up with people in person!We shared the latest from ESET, showcased the features of Safetica, and introduced our newest vendor, the red-hot WatchGuard. We touched on consumer products and took a deep dive into business solutions, complete with live demos, product tips, and a Kiwi twist—sharing the latest Threat Intelligence from ESET. During the roadshow, we explored how New Zealand threats compared to global attack behavior and examined recent breach trends on our shores over the past months. The events were also a fantastic opportunity to network with cybersecurity peers! For the finale, using Attack IQ, we demonstrated an attack and how ESET defends against it.
See the full video recap below! We look forward to hosting more great events for you!
TIMELINE
Click on a time to open the chapter on YouTube.
HOSTS
Brad Collins is the Enterprise and MSP Business Manager for ESET, focusing on our MSP partners and customers with our Complete, Enterprise and Elite products with the goal of allowing our MSPs to increase the security of their customers in an easy and cost effective manner. Brad has worked in IT Companies and MSPs for just over 20 years including growing one of those companies from 6 to 55 staff and is applying his wealth of real world experience in customer expectations and security solutions in this role to discuss the wider ESET product stack with MSPs.
Madie passionately brings Chillisoft’s valued customers and partners technical support. Coupled with a flair for creativity, marketing and event management, Madie plays a pivotal role in ensuring seamless experiences and fostering new connections as well as building rapport with our long-time supporters, ensuring they feel valued and heard every step of the way. Making it a priority to remain informed and educated, she ensures that Chillisoft partners and customers are always up-to-date with pertinent information they need,. Ready to assist and inform through multiple channels, Madie helps enhance the overall experience of customers and partners. Only a year in the industry, she has quickly adapted to her role and remains enthusiastic about the next exhibit to add to her role with a friendly and approachable manner.
HIGHLIGHTS
ESET
ESET Home Updates:
• Product update recaps
• Reseller home account experiences.
• Launch of Identity Security & Folder Guard.
ESET Business updates:
• Vulnerability & Patch Management Improvements
• Secure Authentication Cloud
• Cloud Office Security anti-spoofing
• ESET Rollback
• Awareness Training & Phishing Simulations
Safetica
• Data Loss Prevention
• Insider threats
• Safetica cloud
WatchGuard
• Secure networking
(wired and wireless)
• Multi-tenancy
(purchasing monthly with no term or hardware cost)
WatchGuard
Meet the red hot Watchguard, Chillisoft’s biggest brand launch in recent years! We’ll take a look at just why Chillisoft chose Watchguard and take you through some of it’s features, including: Secure networking – wired and wireless and why you need more than a stateful router. Multi-tenancy, purchasing monthly with no term and no hardware cost.
Due to demand, we’ve already implemented a soft launch, with over 80 items in stock across the full range! WatchGuard has several unique points that we knew our MSPs and customers would value:
• The option to pay monthly for Firewalls and Access Points with no subscription term or large upfront costs
• A single unified Cloud management portal included for all products with full analysis and reporting
• A full security platform including NGFW, SD-Wan, Identity, Wireless, XDR, NDR and Compliance
• Remote user security features such as Remote Access Point providing a secure network to the office Firewall
• A free wireless network design service for all partners
Safetica
With changes in compliance requirements, Safetica has taken off in 2024!
As the threat landscape evolves, and cyber-crime continues to grow, Kiwis are becoming more mindful of Data Loss Prevention and Insider Threats. Safetica is the easiest-to-implement and integrate DLP solution, and is also supported by and easily integrated with ESET offerings. Recently, Safetica launched their full featured cloud platform for DLP, making the service more accessible than ever. Safetica even helps you classify data-at-rest and alerts you to data such as Credit Card information that you might not even know you are storing in your environment! We’ll cover off how you can utilize Safetica and in what business enviroments it serves best.
ESET UPDATES
New ESET business product features include the recently launched Secure Authentication Cloud and ESET Rollback. We will also share what we’ve learned from our recent big launches with feedback from both partners and end-users with a special focus on profitability, management and time-savings. You’ll get to check out demo’s of ESET’s new features and also quickly recap on some of the strong points of ESET Protect Elite & MDR, including the Vulnerability Assessment and Patch management features. Protect Elite and MDR are the best possible cover solutions for cyber-insurance requirements. Bringing it home, we’ll be unveiling the latest Threat Intelligence insights from ESET. This in-depth analysis will compare New Zealand’s threat landscape with global attack trends, providing a comprehensive view of how local threats stack up internationally. Additionally, we’ll examine the latest breach trends impacting New Zealand, offering critical insights into the challenges our region faces.
ESET HIGHLIGHTS
Vulnerability & Patch Management Improvements
ESET understands all too well that threat actors continuously target an increasingly broad spectrum of devices, systems, and software. With our new update, ESET V&PM has expanded to support Linux1 (desktops and servers), as well as macOS2, covering broader parts of a business’ ecosystem.
To support such a comprehensive endeavor, the V&PM module is now also presented in a new dashboard, improved for greater visibility and transparency, enhancing its ease of use while giving an instant overview of vulnerability and patching status across a network. Due to ESET V&PM’s deep embedding inside the ESET PROTECT Platform, it now also supports on-demand vulnerability scanning, enabling instant insight into the status of specific machines.
While as a default, vulnerability scanning is fully automated to save you time and close the attack gap against threat actors, for Windows and Linux servers, the product gives manual control to its administrators. This is especially useful in helping security admins have more oversight over their scanning and patching processes, so that they don’t interrupt business workflows
Awareness Training & Phishing Simulations
SECURITY AWARNESS TRAINING
ESET Cybersecurity Awareness Training is specifically designed to educate your workforce—because employees who recognize phishing, avoid online scams and understand internet best practices add a vital layer of protection for your business. Developed by ESET researchers and educators, this comprehensive online course takes under an hour to complete. Employees enjoy an engaging learning experience through gamified quizzes, interactive sessions and role playing.
PHISHING SIMULATIONS
We frequently highlight how every territory is unique. Somewhere as close as Australia can be targeted by a specific breach attempt. This goes beyond borders though, and is also true for organizations! This especially holds true for phishing attacks, where with the help of GEN AI, it’s easier than ever to design targeted attacks. With ESET’s Cybersecurity Awareness Training module, you’ll have access to pre-designed templates that are created especially for NZ, using well known cultural references and brands. Better yet – you can even design your own! On top of this, you can also export your phishing simulation template and share it with others.
You’ll also have access to a dashboard that lets you track who is falling for what, and point them the the relevant training.
ESET Home Security
In 2023, ESET was awarded Best in Class by AV-Comparatives for having the lowest impact on system performance compared to our key competitors. ESET’s technology marries high-speed performance with rock-solid digital security—maximizing speed, minimizing risk. As the threat landscape is ever evolving, so too are the offerings from ESET.
ESET HOME is a user-friendly platform that allows users to activate and renew their subscriptions, add and protect new devices, and download or upgrade their security solution. Share your subscription with friends and family or monitor your security status. Enable powerful functionalities like Browser Privacy and Security, VPN security, Password Manager, and more. ESET HOME is available via web portal or mobile application. End-users now require an account to activate and manage their ESET Subscription.
In the ESET home range, we’ll be detailing the new Folder Guard and Identity Protection modules plus updates to the Password Manager, and how our partners have enjoyed using the ESET Home account to increase customer maintenance and satisfaction while also enjoying the enablement of offerings including higher end licenses and additional services. The Mac product has also just been rebuilt with additional features, this combined with the Password Manager and VPN also operating on Macs has seen quite a large uptake in Mac licensing.
