Eugene Chan, Deputy Director Digital Services at the University of Auckland Business School, is a man with responsibilities. He and his team look after more than 150 physical and virtual servers and hundreds of virtual desktops that support at least 12,000 students and 600 faculty and staff. If anything goes wrong, he and the team have to fix it…fast. Regardless of the time or their location. Until recently, that meant lugging a laptop around and looking for Wi-Fi access if they received any alerts from users about system slowdowns. Now they can monitor server performance and ensure proactive management, wherever they might be, thanks to Pulseway Enterprise Server, an app that runs on their smart phones.
Read the University of Auckland Business School case study.