Pulseway is distributed by Chillisoft in New Zealand, Australia and the Pacific region.
Pulseway is a cloud–based remote monitoring and management platform that allows users to monitor and manage their IT infrastructure from anywhere, at any time, using any device. It provides users with a comprehensive set of tools to monitor and manage their systems, including real–time system health and performance metrics, IT automation tools, alerts and notifications, and more. Pulseway also provides a centralized dashboard to quickly identify and address any issues, as well as remote access to computers and devices. Additionally, it offers a mobile app for Android and iOS devices to enable users to remotely monitor and manage their systems on the go.
Pulseway Assist is an AI-driven enhancement designed to revolutionize IT ticketing and business workflows. Powered by Microsoft Azure, it seamlessly integrates AI into the PSA platform, making ticket management smarter, faster, and more efficient. Features like Smart Ticket Summary, Smart Writing Assistant, and Smart Resolution Summary empower IT teams to streamline processes, enhance documentation, and improve service delivery.
