Chillisoft’s ESET Managed Detection and Response Service is a comprehensive security services package. It fuses the advantages of granular visibility provided with the knowledge and experience of industry-leading experts to deliver improved detection, threat hunting, investigation and targeted actions to eliminate threats.
The MDR service covers everything from basic malware investigation and removal to file analysis, incident investigation, response and digital forensics.
Chillisoft’s ESET Managed Detection and Response Service is available in two package options: ESET Detection and Response Premium and ESET Detection and Response Platinum.
ESET Detection and Response Premium – Business Hours
ESET Detection and Response Premium is a comprehensive security services package designed to complement our endpoint detection and response solution; ESET Enterprise Inspector. It fuses the advantages of granular visibility provided by EEI with the knowledge and experience of industry-leading experts to deliver improved detection, threat hunting, investigation and targeted actions to eliminate threats.
The package covers everything from basic malware investigation and removal to file analysis, incident investigation and response, digital forensics, assistance with the correct utilization of ESET Enterprise Inspector and even on-demand threat hunting. It is best suited to ESET Enterprise Inspector customers that have the basic manpower to manage its daily operations on their own but want to make sure that the product is correctly optimized and customized for their organization.
ESET Detection and Response Platinum – 24/7
ESET Detection and Response Platinum is our full MDR package: an end-to-end solution built around our EDR solution, ESET Enterprise Inspector. It helps organizations reap the full benefits of Endpoint Detection & Response without having to build an in-house team of digital security experts or add a “second pair of eyes” to augment their existing team.
ESET experts deploy, optimize and manage daily operations so you can focus on your core business. ESET Detection and Response Platinum covers all areas; from alert triage and investigation to file analysis, incident response, digital forensics, threat monitoring and even proactive periodic threat hunting.