LOCAL IT SECURITY FOR KIWI BUSINESS

A deep dive into ESET's Cloud Office Security, Vulnerability and Patch Management

and Chillisoft's Kiwi based ESET White Label Managed Detection & Response

18th FEBRUARY 2025
1pm-2pm / Online on Zoom

Overview

Cybersecurity never sleeps, and neither do we. Join our exclusive webinar to discover how Chillisoft, in partnership with ESET, is revolutionizing business protection especially tailoring for Kiwi Businesses! From locally Kiwi powered 24/7 Managed Detection and Response (MDR), to cutting-edge Vulnerability and Patch Management (VPM) and Cloud Office Security (ECOS) solutions, this session will equip you with the tools and insights to fortify your organization against evolving threats. We’ll also be taking your questions on cybersecurity and sharing NZ specific data from our ESET threat reports. 
Learn how to simplify patching, secure your cloud platforms, and keep your digital operations resilient — so you can focus on what matters most. 

AGENDA

1:00pm – Welcome Note & ESET Intro
1:05pm – ESET NZ Threat Report
1:15pm – Vulnerability & Patch Management
1:25pm – ECOS (ESET Cloud Office Security)
1:35pm – Ransomware Remediation
1:40 – Managed Detection & Response 
1:45pm ECOS (ESET Cloud Office Security)
1:50pm Q&A

 

SPEAKERS

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Brad Collins - ESET Enterprise and MSP Business Manager​

Brad Collins is the Enterprise and MSP Business Manager for ESET, focusing on our MSP partners and customers with our Complete, Enterprise and Elite products with the goal of allowing our MSPs to increase the security of their customers in an easy and cost effective manner. Brad has worked in IT Companies and MSPs for just over 20 years including growing one of those companies from 6 to 55 staff and is applying his wealth of real world experience in customer expectations and security solutions in this role to discuss the wider ESET product stack with MSPs.

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Maddie Liebenberg - ESET Consumer Executive​

Madie passionately brings Chillisoft’s valued customers and partners technical support. Coupled with a flair for creativity, marketing and event management, Madie plays a pivotal role in ensuring seamless experiences and fostering new connections as well as building rapport with our long-time supporters, ensuring they feel valued and heard every step of the way. Making it a priority to remain informed and educated, she ensures that Chillisoft partners and customers are always up-to-date with pertinent information they need,. Ready to assist and inform through multiple channels, Madie helps enhance the overall experience of customers and partners. Only a year in the industry, she has quickly adapted to her role and remains enthusiastic about the next exhibit to add to her role with a friendly and approachable manner.

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Deep Parmar - Chillisoft Channel account manager

Deep Parmar is a Channel Account Manager at Chillisoft with a strong focus on cybersecurity. He specializes in creating cohesive solutions that enhance the security posture of organizations and has a granular understanding of the intricate and complex nature of cybersecurity environments at the enterprise level. Deep works closely with Channel Partners across ANZ and enterprise clients utilizing multiple products from leading vendors to ensure they are equipped with advanced, tailored cybersecurity solutions to navigate today’s evolving threat landscape.

TOPICS

ESET Ransomware Remediation Rollback

In the event your business is struck with ransomware, wouldn’t it be nice if you could turn back time? Ransomware Remediation strengthens cyber resiliency by offering seamless, automated file restoration from secure backups, ensuring minimal business disruption during a ransomware attack. It works in tandem with Ransomware Shield, leveraging advanced detection and remediation technologies that surpass traditional methods such as Volume Shadow Copies. This dual approach not only mitigates the impact of attacks at the execution stage but also reinforces a prevention-first, multilayered defense strategy. By combining proactive protection with rapid recovery, it empowers businesses to minimize downtime and maintain operational continuity in the face of evolving ransomware threats.

ESET Vulnerability and Patch Management

One of the most common ways breaches occur is through outdated software. Detect out of date software across your environment! 
For someone to manually go through all company machines looking for out of date software would be highly exhausting and time consuming! ESET’s VPM scans thousands of applications, including Adobe Acrobat, Mozilla Firefox, and Zoom. It detects from over 35,000 programs, prioritizing vulnerabilities based on exposure scores and severity, ensuring critical issues are addressed first. You are empowered with automated scans which include customizable scheduling and detailed reports on the most vulnerable software and devices. There is also multitenancy support for complex networks offering visibility and control across organizational layers. A unified overview via the ESET PROTECT Cloud console maintains minimal infrastructure demands and multi-language support. Complementing this, the patch management feature enables immediate updates or scheduled patching to minimize disruptions. It simplifies patch prioritization for critical assets, tracks exceptions, and provides a comprehensive inventory of patches, including severity levels and affected applications. Together, these tools deliver an efficient, centralized approach to vulnerability and patch management.

ESET Cloud Office Security (ECOS)

As organizations increasingly rely on cloud-based platforms like Microsoft 365 and Google Workspace for communication and collaboration, the importance of securing these tools cannot be overstated. Threat actors continue to evolve, targeting not only emails but also cloud storage and applications such as OneDrive, Teams, and SharePoint to exploit vulnerabilities and access sensitive data.

ESET Cloud Office Security (ECOS) is purpose-built to provide robust protection against these threats. In the first ten months of 2023 alone, ECOS detected and blocked over 1 million email threats, including more than 500,000 phishing emails and 30 million spam emails. Its advanced cloud analysis component, ESET LiveGuard Advanced, identified thousands of never-before-seen threats, ensuring proactive defense against emerging attack types like ransomware. Additionally, ECOS stopped tens of thousands of threats targeting cloud storage and collaboration tools.

Beyond Microsoft 365, ECOS integrates with Google Workspace, delivering comprehensive protection for the major email and G-Suite of applications. With features like spam filtering, anti-malware scanning, and anti-phishing, ECOS safeguards your organization’s communication tools and storage. It also provides advanced capabilities, such as visibility into detections and quarantines, automatic protection of new user mailboxes, and immediate notifications upon malware detection. 

With approximately 50% of all malicious emails originating from Office 365 tenants, ECOS offers protection where native solutions fall short, especially against threats on these cloud collaboration tools. Join our engaging webinar to learn how ECOS’s powerful features and secure your cloud environment. 

Chillisoft Managed Detection & Response 

We’re up and watching 24/7 so you can sleep at night!
Through Chillisoft, ESET’s enterprise-grade Managed Detection and Response (MDR) service offers unparalleled protection and 24/7 monitoring for businesses of all sizes. Locally run and resourced in New Zealand, this service provides real-time threat detection, proactive monitoring, and tailored reporting to safeguard an organization’s digital infrastructure. With over 20 years of experience in ESET support and management, Chillisoft empowers partners to confidently deliver ESET’s advanced Extended Detection and Response (XDR) solutions. Businesses benefit from expert incident investigation, rapid response, and comprehensive reporting, ensuring minimal disruption during security incidents.

ESET MDR addresses key challenges such as the resource constraints of IT teams, long-term costs of building in-house cybersecurity expertise, and the complexities of navigating an ever-evolving threat landscape. Leveraging over 30 years of ESET’s cybersecurity experience, the service includes features like endpoint detection and response, advanced threat defense, vulnerability and patch management, and multi-factor authentication. ESET’s local teams provide a personalized approach, from initial assessments to deployment and training, ensuring a seamless and effective security solution. With ESET’s “eyes on glass” support and guaranteed fast response times, organizations can confidently protect their operations while focusing on core business goals.

BE ELITE

Protect your business with ESET’s Elite subscription! 

ESET PROTECT Elite

All-in-one prevention, detection & response combining enterprise-grade XDR with complete multilayered protection.

Console
Modern Endpoint Protection
Server Security
Mobile Threat Defense
Advanced Threat Defense
Full Disk Encryption
Extended Detection & Response
Cloud App Protection
Mail Server Security
Vulnerability & Patch
Management
Multi-Factor Authentication

ESET Protect Enterprise scored highly in the EPR Strategic Leader Quadrant in the recently published Endpoint Prevention and Response (EPR) Comparative Report 2024 by independent testing house AV-Comparatives. ESET stopped and reported most attack scenarios early, neutralizing remaining threats in the second phase. As a result, ESET achieved top rankings in prevention, detection, response, and reporting.

“ESET has proven its strength in endpoint security and EDR, earning recognition as a Strategic Leader for the fourth time since the certification’s introduction. Notably, ESET’s exceptional performance is also recognized in the leading Business security benchmarks, setting it apart in the industry

stated by Andreas Clementi, CEO & Founder of AV-Comparatives.

ESET PROTECT - UNIFIED XDR PLATFORM

GET THE RIGHT SOLUTION FOR YOUR BUSINESS NEEDS

ESET's HOME SECURITY

Protect your hearth with ESET’s Home security offerings. 

EET Home Security Essential

ESET Home Security Premium

ESET Home Security Ultimate

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