Get ready for ESET PROTECT Hub!

As part of our commitment to continually improve your experience, we’re phasing out the ESET Business Account (EBA) and ESET MSP Administrator (EMA) and rolling out a more powerful platform: ESET PROTECT Hub. To see the new features including secure authentication cloud and our complete single-sign-on and identity management tool in action, sign up for our webinar below.

RECAP

Why ESET Protect Hub?

ESET PROTECT Hub is designed to be your ultimate command center for everything ESET, providing a single-pane-of-glass experience across all ESET PROTECT Platform components. It takes all the great features you’re familiar with in EBA/EMA and adds a bunch of new capabilities tailored to your needs.

HIGHLIGHTS INCLUDE

Full customer visibility and management. Drill down into all your customers’ usage data.

Manage subscriptions efficiently. Streamline your business operations and save time.

Co-manage your clients. Your customers now can give you access to co-manage their security.

Single sign-on. One login, and simple navigation between all ESET-linked solutions.

My company view. Take care of both your and your customers’ security from one place.

This integration makes managing all your licenses and subscriptions easier than ever. You can conveniently oversee both your customers’ licenses and your own licenses from ESET PROTECT Hub. Simply access the “My Company” tab to find all the tools and functionalities you need for efficient license management.

What to expect next

ESET PROTECT Hub will be live from the 31st of July 2024, packed with benefits for new customers.

All current customers will seamlessly transition to ESET PROTECT Hub through an automated process. This transition, scheduled for Q4 2024, will smoothly onboard both resellers and customers, granting them full access to the benefits of ESET PROTECT Hub.

We’re handling all the heavy lifting for you, and there will be no extra cost associated with the automatic transition. Once it’s complete, you will receive another email inviting you to log in to ESET PROTECT Hub with your ESET Business Account credentials.

To ensure a smooth transition…

We need your assistance in cleaning up data access rights.
There are two ways to address this:

1) Align access rights between ESET Business Account, ESET MSP Administrator and cloud console permission.

 

2) Do nothing.

This will migrate access rights automatically – which means weaker permissions will apply. This ensures data security and prevents any individual from having greater access to either ESET PROTECT or ESET PROTECT Hub post-migration.

Learn more about updated user permissions and their impact on the upcoming transition to ESET PROTECT Hub. Thanks for your cooperation in this process.

Want to dive deeper?

Want to dive deeper into what ESET PROTECT Hub has to offer? 

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